Cancellation Policy

We are happy to move or cancel appointments, but require 48 hours’ notice please. Failure to attend without notice, or any appointments cancelled within 48 hours of arrival, will be charged in full. However, if an alternative appointment is booked at the time of cancelling, you will only be charged a 50% fee. Our objective is that all patients receive the best possible experience. If you are running late for your appointment, we will do our best to fit you in Please be aware that late arrival may result in a shortened or cancelled appointment. A cancelled appointment will result in the fee terms detailed above.